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Returns & Exchanges

Our Return Policy

At PerryEllis.com, we want you to be satisfied with your online purchase. If you are not completely satisfied, you may return your purchase by following the guidelines below:. PerryEllis.com will accept returns of unwashed, unworn, undamaged or defec

How do I generate a return shipping label? U.S.

At PerryEllis.com, we gladly accept returns of merchandise that is unwashed, unworn, undamaged, or defective. To be eligible for a refund, items must be returned within 30 days of purchase and accompanied by the original receipt. Refunds will be issu

How do I generate a return shipping label for an International order?

At PerryEllis.com, we gladly accept returns of merchandise that is unwashed, unworn, undamaged, or defective. To be eligible for a refund, items must be returned within 30 days of purchase and accompanied by the original receipt. Refunds will be issu

How do I Exchange?

To facilitate an exchange, you will need to place a new order for the correct items. Once the new order is placed, please reach out to our support team at [email protected] with the new order number. We will then refund the standard shipping c

Why did you charge me a restocking fee?

When you return an item to Perry Ellis using our prepaid label, a flat fee of $6.00 will be deducted from your refund to cover return postage. However, we understand that certain situations may warrant a refund of this fee. If your return is due to d

How do I track my return?

The average time for your return and credit to be processed is approximately 10-14 business days from the date is shipped. Returns shipped with our prepaid return labels can be tracked at http://returns.perryellis.com by selecting "inbound tracking".

Can I return items from PerryEllis.com to a Perry Ellis retail store?

Items purchased at PerryEllis.com may be returned to one of our Perry Ellis retail stores within 30 days of purchase. All products must be returned in its original packaging and the original packing slip must be provided. To find a Perry Ellis retail