Perry Ellis

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Please contact us at internationaldistribution@pery.com and we will gladly help.

I have a question related to international distribution

FAQ's

About Us

Our Return Policy

How do I generate a return shipping label? U.S.

How do I generate a return shipping label for an International order?

How do I Exchange?

Why did you charge me a restocking fee?

How do I track my return?

Can I return items from PerryEllis.com to a Perry Ellis retail store?

Returns & Exchanges

What is your privacy policy?

How do I reach your public relations?

I have a question about Perry Ellis wholesale

I have a question related to licensing

How can I contact your customer service support?

Where can I find a Perry Ellis retail store?

How can I stop receiving your marketing emails?

Why is my order still waiting approval?

General

The items I bought are now marked down. Can I get a price adjustment?

Where is your size chart?

My Perry Ellis product is defective. What can I do?

Product Questions

How do I check order status?

My order arrived damaged. What can I do?

How do I cancel my order or make changes?

Orders

I see multiple charges on my credit or debit card

What are my payment options?

Can I use PayPal?

Can I use a Perry Ellis giftcard?

Is it safe to use my credit card or debit card?

Checkout & Payments

How it works

What is the option to pay in installments on Shop Pay?

Which payment methods are accepted if I use the option to pay in installments on Shop Pay?

Can I use Shop Pay Installments if I'm an international customer?

Can I buy gift cards with Shop Pay Installments?

Are there late fees?

What if I miss an installment payment?

What if I make a return on a purchase made through installments with Shop Pay?

Have more questions?

Shop Pay

Shipping & Handling

What is FedEx Smartpost?

How can I get free shipping?

Do you ship to military addresses (APO / FPO)

Do you ship to P.O. Boxes?

Do you ship internationally?

Why did I receive a partial order?

Men’s Tops

Men’s Bottoms

Men's Suiting

Men's Underwear

Men's Belts

Men's Shoes

Measuring Guide

Size chart

Perry Perks

Perry Perks General Terms & Conditions

How do I apply a promo or coupon code?

I have questions related to the Perry Perks loyalty program

Rewards

Careers

Perry Ellis Student Discount

Perry Ellis Military Discount

Our Privacy Policy

User-Generated Content Guidelines

Cookie Policy

Terms & Conditions

California Supply Chains Act

Accessibility Statement

I have a question related to international distributionUpdated a year ago